The Handling of Aggression
My dad was always so good at knowing how to handle angry people growing up. It seemed he could always say the right things in exactly the right tone of voice to get the aggressor to calm down and see his point of view. In fact, I most often remember him using his impressive calming powers on myself. I would be fired up and looking for a fight, but after a talk from my dad the anger turned into a peace like feeling and I felt a strong desire to resolve the situation. See, what my dad really was good at was controlling the situation. By saying the correct things at the right times, in the right ways, he had the aggressor’s entire reaction in his hands. It was incredible to witness. It wasn’t until years later, until this Family relations class, that I figured out how he did it, and that it had a name. My dad was a pro at the disarming technique. The disarming technique, also known as the five secrets of effective communication, is a way to metaphorically ‘disarm’ your verbal aggre...